Privacy Policy

Vaura Vision operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories, depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, and payment confirmation. We do not store your full card details, this is processed securely by Shopify Payments.
• Account information including your username, password, and preferences.
• Transaction information including items you view, add to cart, purchase, return, or exchange, and your past order history.
• Communications with us, including information you include in customer support enquiries.
• Device information including your device, browser, network connection, IP address, and other identifiers.
• Usage information including how and when you interact with the Services.

Personal Information Sources

• Directly from you, when you create an account, place an order, or contact us.
• Automatically, through cookies and similar technologies when you use the Services.
• From our service providers, including Shopify and any tools we use to operate the store.
• From partners or other third parties, where applicable.

How We Use Your Personal Information

• Provide, tailor, and improve the Services: process payments, fulfil orders, manage returns and exchanges, maintain your account, and personalise your shopping experience.
• Marketing and advertising: send promotional communications where you've consented, and show relevant advertising.
• Security and fraud prevention: authenticate accounts, secure transactions, and investigate suspicious activity.
• Communicating with you: respond to enquiries and provide customer support.
• Legal reasons: comply with applicable law or valid legal process.

How We Disclose Personal Information

• With Shopify and third parties who perform services on our behalf (payment processing, fulfilment and shipping, customer support, analytics).
• With business and marketing partners, to the extent you have consented to targeted advertising. You can opt out of this at any time by contacting us at vauravision@gmail.com.
• When you direct or consent to disclosure, such as shipping your order.
• In connection with a business transaction, or to comply with legal obligations.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy or security practices of sites we do not control. Their inclusion does not imply endorsement.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request its deletion. As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16.

Security and Retention

No security measures are perfect. We recommend not using unsecure channels to send us sensitive information. We retain personal information only as long as necessary to provide the Services, meet legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Delete personal information we maintain about you
• Correct inaccurate personal information
• Port your data to a third party in certain circumstances
• Opt out of targeted advertising or sale/sharing of your data, where applicable, by contacting us at vauravision@gmail.com

If you're in the UK or EEA, you additionally have the right to object to or restrict certain processing, and to withdraw consent at any time without affecting processing already carried out.

To exercise any of these rights, contact us at vauravision@gmail.com. We may need to verify your identity first, and you may designate an authorised agent to act on your behalf, subject to proof of authorisation.

Complaints

If you have concerns about how we handle your personal information, contact us at vauravision@gmail.com. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie), the supervisory authority for our jurisdiction.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. Where we transfer personal information out of the EEA or UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless transferring to a country deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at vauravision@gmail.com.

For the purpose of applicable data protection law, Vaura Vision is the data controller of your personal information.